395bet FAQ —
Answers to all your questions

To open an account at 395bet you need an active mobile number, an email address and a strong password. The registration process is quick and can be completed entirely on mobile. Register with accurate details, as identity verification may be required at the time of withdrawal. Providing incorrect information may cause problems in the future.

395bet is for players aged 21 and above only. Before opening an account, make sure you meet this age requirement. Creating an account for anyone under age is strictly prohibited, and if detected the account will be permanently closed.

No. Under 395bet rules, each person may open only one account. Creating multiple accounts may result in all accounts being cancelled and any accumulated balance and bonuses being forfeited. If you have a problem with an existing account, contact us directly via live chat.

Click the "Forgot your password?" option on the login page and enter your registered mobile number or email. A verification code will be sent to you. Use the code to set a new password. The entire process is completed within a few minutes. If you have trouble, support is available through 395bet live chat.

Account verification at 395bet may be required before making a withdrawal. You may need to submit a copy of your national identity card or passport and proof of your registered payment method. Verification is usually completed within 24 hours. This is an important step to ensure the security of your account.

Deposits from bKash into your 395bet account are generally instant — in most cases the balance updates within a few seconds. During busy periods it may take a few minutes at most. If more than 15 minutes have passed, contact live chat with your transaction reference number.

The minimum deposit amount at 395bet is ৳200 (the same across all payment methods). For withdrawals, a minimum of ৳500 is required. This applies to all methods — bKash, Nagad, Rocket and bank transfer. So it is possible to start playing with small amounts.

Yes. 395bet currently accepts deposits via bKash, Nagad, Rocket and bank transfer. Each method is equally secure and processes quickly. Go to the deposit page, select your preferred method and follow the instructions.

Withdrawals at 395bet are generally completed within 15 minutes to 2 hours. bKash, Nagad and Rocket withdrawals are processed fastest. Bank transfers may take slightly longer. Having your identity verification completed makes the process even smoother.

395bet does not charge any deposit or withdrawal fees of its own. However, your mobile banking operator (bKash, Nagad, Rocket) or bank may apply their own transaction charges. Contact your payment provider for details about those fees.

To bet on BPL (Bangladesh Premier League) matches at 395bet, go to the cricket section, select an ongoing or upcoming match and place your bet on the market of your choice. You will find various betting options including match winner, toss and top batter. Check the odds and amount before confirming your bet.

Yes, 395bet offers live cricket betting. You can place bets in real time during matches in major tournaments including IPL, T20 World Cup and BPL. Odds change continuously in live betting, so quick decision-making is important. Live betting is fully available on mobile as well.

RTP (Return to Player) is the long-term average return rate of a game, expressed as a percentage. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered over the long term — but this is not a guarantee for every session. All slot games at 395bet operate with fair play ensured.

Yes, 395bet is fully mobile-friendly. The site works smoothly on any Android or iOS smartphone browser. Cricket betting, slots and live casino can all be played without downloading a separate app. Play comfortably on mobile data or Wi-Fi.

395bet Casino offers live dealer games from Evolution Gaming and Ezugi. These include live roulette, blackjack, baccarat, Teen Patti and much more. Playing in real time with a real dealer brings a completely new dimension to online gaming.

Aviator, made by Spribe, is a crash-style game. A plane takes off and a multiplier keeps increasing. You must cash out before the plane "crashes". How long you wait is entirely your decision. It is an exciting game that requires quick decision-making.

395bet offers new members a 120% bonus on their first deposit, up to a maximum of ৳20,000. Example: deposit ৳1,000 and receive ৳1,200 in bonus, giving you a total balance of ৳2,200. To receive the bonus, the offer must be activated at the time of your first deposit. The wagering requirement is only 10x.

A 10x wagering requirement means you must wager 10 times the bonus amount before you can withdraw it. Example: if you receive a ৳1,200 bonus, the bonus is released once you have placed a total of ৳12,000 in bets. This is a relatively low condition within the industry, which makes 395bet player-friendly.

The 395bet VIP program has 5 tiers: Bronze, Silver, Gold, Platinum and Diamond. You are automatically promoted to higher tiers by playing actively. Reaching the Diamond tier earns you a weekly cashback of up to 0.8%. No separate application is needed.

Weekly cashback is provided based on your VIP tier. You will receive up to 0.2% at Bronze, 0.3% at Silver, 0.5% at Gold, 0.6% at Platinum and 0.8% at Diamond tier. Cashback is credited directly to your account and is generally paid on a specific day each week.

Bonuses are generally usable on specific games or categories. The bonus terms and conditions state which games count toward the wagering requirement. Read all terms carefully before accepting a bonus to get the most out of it, or ask via 395bet live chat.

395bet uses SSL encryption technology to keep your personal information and financial transactions secure. All payment channels are verified and safe. Games are regularly tested to ensure fair play. Your information is never sold to third parties.

If you feel that gaming is affecting your daily life, contact 395bet live chat immediately. We will help you set deposit limits or activate a temporary or permanent self-exclusion. Responsible gaming is our highest priority.

Self-exclusion means you can voluntarily block access to your account for a set period of time. To use this feature, submit a request via 395bet live chat or email. While self-exclusion is active, you will not be able to log in and you will not receive any promotional communications.

If you notice suspicious activity, contact 395bet 24/7 live chat immediately. We will quickly lock your account and begin an investigation. For your security, always use a strong password and never share your login details with anyone. Avoid suspicious emails or links.

395bet provides live chat support in Bengali 24 hours a day, 7 days a week. For any issue — deposits, withdrawals, bonuses, technical problems or responsible gaming — our support team is always ready to help. You can also contact us by email: [email protected]