395bet Responsible Gaming — Your protection is our priority
At 395bet we believe gaming should be a source of enjoyment, not stress. Follow our responsible gaming tools and guidelines to enjoy a safe and balanced gaming experience.
Online gaming or betting is for entertainment purposes only. It is not a guaranteed way to earn money. If you feel gaming is having a negative effect on your life or family, please contact our 24/7 live chat support. 395bet is always here for you.
The core pillars of our Responsible Gaming policy
395bet follows six core principles to protect players. Each principle helps keep your gaming experience safe and enjoyable.
Age Verification (21+)
Only those aged 21 or above may open an account and play at 395bet. Accounts belonging to minors are closed immediately.
Setting Deposit Limits
Stay in control of your budget — set a deposit limit for each day, week, or month. This keeps your spending within your plan.
Time-Out Feature
Need a break for a set period? Use the time-out feature — keep your account temporarily closed for one day to six weeks.
Self-Exclusion
If you feel you need a longer break, choose self-exclusion. While active, your account will be completely inactive.
Gaming History Review
View your gaming history and spending details at any time. Understand your own patterns and make informed decisions.
24/7 Support
For any concerns about gaming, our live chat support team is always ready to assist you in Bengali.
For those aged 21 and above only
You must be at least 21 years old to create an account and play at 395bet. We strictly follow the age verification process to protect minors. If there is a minor in your household, you are advised to use parental control software on your device.
Tools to keep yourself protected
395bet provides a number of effective tools to help you stay in control of your gaming. Use them and always play responsibly.
Deposit Limit
Set a maximum deposit amount for each day, week, or month. Once set, it takes effect and prevents excess deposits.
Session Time Limit
Set a maximum time for each gaming session. When the time is up, you will automatically receive an alert.
Loss Limit
If your losses exceed a set amount, the system will automatically stop you — this is highly effective at reducing financial loss.
Time-Out
Keep your account temporarily closed for one day to six weeks. During this time you cannot log in or make deposits.
Self-Exclusion
For a longer break, choose self-exclusion. Once active, you will no longer receive any promotional messages either.
Reality Check
Receive reminders at regular intervals — you are reminded how long you have been playing so you keep track of time.
Recognise the signs of problematic gaming
When gaming goes beyond entertainment, certain signs appear. If you notice any of the following signs in yourself, you should seek help now. The 395bet support team is ready to guide you in the right direction.
- Placing increasingly larger bets to try to recover lost money
- Wanting to stop gaming but returning again and again
- Hiding your gaming from family or friends
- Neglecting daily tasks or responsibilities because of gaming
- Gaming affecting your sleep, eating, or work
- Taking on debt or falling into financial difficulty because of gaming
- Feeling restless or mentally unsettled when not gaming
Ways to get help
If you feel gaming is becoming a problem, contact us using the options below. We will only help, without any judgment.
Live Chat Support
Our 24/7 live chat support provides assistance directly in Bengali. Start a chat at any time — an experienced representative will help you.
Email Support
Send any responsible gaming request to: [email protected] — we will reply promptly and keep your information completely confidential.
Account Protection
Log in to your account and set deposit limits, a time-out, or self-exclusion directly. Your request will take effect immediately.
The golden rules of responsible gaming
✅ Do
- Play for entertainment purposes only
- Set a budget in advance and stick to it
- Set a deposit limit before you start gaming
- Take regular breaks and engage in other activities
- Seek help immediately if you feel there is a problem
- Talk openly with family and friends about gaming
❌ Don't
- Do not bet recklessly to try to recover lost money
- Do not play with borrowed money or household funds
- Do not play when you are stressed or upset
- Do not allow minors to use your account
- Do not think of gaming as a source of income
- Do not open multiple accounts to get around limits
Questions and answers about responsible gaming
Play responsibly and have fun
Enjoy your favourite games at 395bet — cricket betting, slots, card games, or live casino. Always play within your limits and keep gaming as entertainment.